IBPS CRP CSA-XVI 2026: Apply Online, 11403 Vacancy
Institute of Banking Personnel Selection · Advertisement No. CRP CSA-XVI
IBPS CRP CSA-XVI 2026 is a recruitment for 11,403 vacancies notified by Institute of Banking Personnel Selection. Applications closed on 28 Aug 2026.
Key Details
- Total Vacancies: 11,403 posts Vacancy Details
- Notification Number: CRP CSA-XVI
- Application Dates: 01 Aug 2026 to 28 Aug 2026 Important Dates
- Exam Date: October, 2026 Important Dates
- Result Date: November, 2026 Important Dates
- Application Fee: ₹175 to ₹850 depending on category Application Fee
Eligibility Criteria
- Educational Qualification: A Degree (Graduation) in any discipline from a University recognised by the Govt. of India or any equivalent qualification recognized by the Central Government Eligibility
- Age Limit: 20 to 28 years as on 01 Aug 2026 Eligibility
- Age Relaxation: SC/ST +5 years, OBC (Non-Creamy Layer) +3 years, Persons With Benchmark Disabilities +10 years Eligibility
Selection, Pattern and Syllabus
- Selection Process: Online Preliminary Examination → Online Main Examination → Local Language Proficiency Test (LLPT) → Provisional Allotment Selection Process
- Exam Pattern: Preliminary Examination, Main Examination — 7 sections in all Exam Pattern
- Negative Marking: For each question for which a wrong answer has been given by the candidate one fourth or 0.25 of the marks assigned to that question will be deducted as penalty to arrive at corrected score. If a question is left blank, there will be no penalty for that question. Exam Pattern
- Syllabus: 5 subjects — English Language, Reasoning Ability, Numerical Ability, General and Financial Awareness, Computer Aptitude Syllabus
What Is This Recruitment
The Institute of Banking Personnel Selection (IBPS) runs this recruitment. It is called CRP CSA-XVI, advertisement number CRP CSA-XVI. It is for Customer Service Associate (clerical) posts in Participating Public Sector Banks. The notification came out on 1 August 2026.
This hiring covers anticipated vacancies for the years 2027-28. The process has two online exams, a Local Language Proficiency Test, and then a provisional allotment to a bank.
Admit Card
The call letter for the Preliminary exam will be ready for download in September 2026. The call letter for the Main exam will be ready in November 2026.
How to Apply
You must apply online. Here are the steps based on the notification.
- Go to the official IBPS website during the registration window (1 August 2026 to 28 August 2026).
- Fill in the online application form with your details.
- Choose the State/UT you want to apply for. You can apply for only one State/UT.
- Pay the application fee online (Rs. 850, or Rs. 175 if you are SC/ST/PwBD/ESM/DESM).
- Use the Edit Window after registration closes if you need to correct your form. This window is open for 2 days and the exact dates will be shown on the IBPS website.
- Download your call letter when it is released, and appear for the Preliminary exam.
Documents Required
- Caste/Category Certificate (SC/ST/OBC-NCL) in prescribed format, issued by a competent authority
- EWS Income & Asset Certificate (valid for year 2026-2027 / FY 2025-26)
- Disability Certificate for PwBD candidates (Form I/II/III as prescribed)
- Ex-Servicemen certificates (Proforma A/B/C/D as applicable)
- Valid Mark-sheet / Degree Certificate (Graduation)
- Computer Literacy Certificate/Diploma/Degree, or proof you studied Computer/IT as a subject
- Photo-identity proof (original, matching the name on your call letter and application form)
- Valid Call Letter for the Online Preliminary and Online Main Examination
- 10th standard or above mark sheet/certificate, if you want exemption from the Local Language Proficiency Test
- Scribe-related certificate (Appendix I) and undertaking (Appendix II), if you use a scribe
In Detail
Vacancy Details
The total number of vacancies is 11403. These are for the post of Customer Service Associate (CSA).
| Post | Pay Scale (Basic) |
|---|---|
| Customer Service Associate (CSA) | ₹ 24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480 |
IBPS CRP CSA-XVI 2026 has 11,403 vacancies in total. The notification does not break the total down further.
Important Dates
Below are all the dates given in the notification. Some exam and result dates are tentative months, not exact days.
| Event | Date |
|---|---|
| Online Registration start | 01.8.2026 |
| Last date for online registration (extended) | 28.08.2026 |
| Last date for payment of fee (extended) | 28.08.2026 |
| Edit Window to correct application form | For 2 days after registration closes (will be notified on IBPS website) |
| Pre-Examination Training (PET) | September, 2026 |
| Call letter for Preliminary exam | September, 2026 |
| Online Preliminary Examination | October, 2026 |
| Result of Preliminary Examination | November, 2026 |
| Call letter for Main exam | November, 2026 |
| Online Main Examination | December, 2026 |
| Provisional Allotment | March, 2027 |
Every date Institute of Banking Personnel Selection printed for IBPS CRP CSA-XVI 2026, exactly as the notification states it. A date the notice gave as a range or a month is shown in its own words rather than pinned to a day it never named.
| Event | Date |
|---|---|
| Online Registration start | 01 Aug 2026 |
| Last date for online registration (extended by corrigendum) | 28 Aug 2026 |
| Last date for payment of Application Fees/Intimation Charges (extended by corrigendum) | 28 Aug 2026 |
| Edit Window for Candidates to Modify/Correct Application Form | For 2 days after closure of Registration (will be notified on Official IBPS website) |
| Conduct of Pre-Examination Training (PET) | September, 2026 |
| Download of call letters for Online examination – Preliminary | September, 2026 |
| Online Examination – Preliminary | October, 2026 |
| Result of Online examination – Preliminary | November, 2026 |
| Download of Call letter for Online examination – Main | November, 2026 |
| Online Examination – Main | December, 2026 |
| Provisional Allotment | March, 2027 |
| Conduct of Pre-Examination Training | September, 2026 |
Application Fee
You must pay the fee online while you apply. The fee is different for different categories.
| Category | Fee |
|---|---|
| SC/ST/PwBD/ESM/DESM | Rs. 175 (inclusive of GST) |
| All others | Rs. 850 (inclusive of GST) |
Application fee for IBPS CRP CSA-XVI 2026 by category, as printed in the official notification. Pay it before the last date — an application whose fee has not reached the board is not a submitted application.
| Category | Fee | Note |
|---|---|---|
| SC/ST/PwBD/ESM/DESM | ₹175 | inclusive of GST |
| All others | ₹850 | inclusive of GST |
Eligibility
You must be at least 20 years old and not more than 28 years old. This age is counted as on 1 August 2026.
Age Relaxation
| Category | Extra Years Allowed |
|---|---|
| SC/ST | 5 years |
| OBC (Non-Creamy Layer) | 3 years |
| Persons With Benchmark Disabilities | 10 years |
You need a degree (graduation) in any subject. This degree must be from a university recognised by the Government of India, or an equivalent qualification.
- Computer literacy is mandatory.
- You must know the local language of the State/UT you are applying for.
Age Limit
You must be between 20 and 28 years old as on 01 Aug 2026.
Age Relaxation
| Category | Relaxation | Upper limit |
|---|---|---|
| SC/ST | +5 years | 33 years |
| OBC (Non-Creamy Layer) | +3 years | 31 years |
| Persons With Benchmark Disabilities | +10 years | 38 years |
Educational Qualification
A Degree (Graduation) in any discipline from a University recognised by the Govt. of India or any equivalent qualification recognized by the Central Government
Computer literacy mandatory; proficiency in the specified local language of the State/UT applied for is required.
Exam Pattern
There are two online exams: Preliminary and Main. Each has a fixed number of questions, marks, and time.
Preliminary Examination (100 marks, 60 minutes)
| Subject | Questions | Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
Main Examination (200 marks, 125 minutes)
| Subject | Questions | Marks | Duration |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 40 | 50 | 35 minutes |
Preliminary Examination
| Section | Questions | Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 |
Main Examination
| Section | Questions | Marks | Duration |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 40 | 50 | 35 minutes |
| Total | 160 | 200 |
Selection Process
The selection has four stages. You must clear each stage to move to the next one.
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency Test (LLPT) — this tests if you can speak and understand the local language of the State/UT you chose. You must qualify this before joining; if you fail it, you cannot join.
- Provisional Allotment to a bank
- Online Preliminary Examination
- Online Main Examination
- Local Language Proficiency Test (LLPT)
- Provisional Allotment
Syllabus
| Subject | Topics |
|---|---|
| English Language | Idioms and Phrases, Synonyms, Multiple Meaning, Antonyms, Error Spotting, Active & Passive Voice, Preposition Rules, Direct & Indirect Speech, Reading Comprehension, Spellings, Tenses Rules, Phrases, Cloze Test (Fill in the Blanks), Noun, Pronoun, Jumbled Paragraphs, Adjective, Adverb |
| Reasoning Ability | Logical Reasoning, Alphanumeric Series, Alphabetic Series, Tabulation, Order and Ranking, Time & Distance, Data Sufficiency, Clocks & Calendars, Coded Inequalities, Blood Relations, Direction Sense Test, Analogy, Seating Arrangements, Puzzles, Syllogism, Coding & Decoding |
| Numerical Ability | Data Interpretation, Mensuration - Cone, Sphere, Cylinder, Ratio and Proportion, Number Systems, Percentage, HCF & LCM, Sequences and Series, Surds and Indices, Permutation and Combination, Problem on Ages, Probability, Fractions, Profit and Loss, Geometry, Quadratic Equations, Trigonometry, Approximation and Simplification, Linear Equations, Mixtures and Alligations, Simple Interest & Compound Interest |
| General and Financial Awareness | Science – Inventions & Discoveries, Common Abbreviations (Computers, Organisations, Schemes, etc), Current Important Events, GDP & Economic Indices, Current Affairs – National & International, SEBI & its functions, Awards and Honours, Economic News, Basics of Computers & Internet, Banking News, Banking Instruments, Indian Constitution, History of banking in India, Books and Authors, Types of banks (Public, Private, RRBs, Payment Banks, Small Finance Banks), Important Days, NBFCs – meaning and types, History, Banking Products & Services: Types of accounts, Loans & advances, Priority Sector Lending (PSL), Retail banking, Wholesale banking, Digital banking, Geography, Payment Systems: NEFT, RTGS, IMPS, UPI, BHIM, AEPS, Digital wallets, Payment gateways, Countries and Currencies, Government Schemes Related to Banking: PMJDY, PMMY (Mudra), Stand-Up India, PM SVANidhi, PMJJBY, PMSBY, Atal Pension Yojana, Insurance & Pension: IRDAI roles, Types of insurance, LIC basics, NPS and PFRDA, Important Financial & Government Reports, Types of financial instruments: Shares, Bonds, Debentures, Mutual Funds, International Banking: Bretton Woods institutions – IMF, World Bank, SWIFT, LIBOR, Basel–I, II, III |
| Computer Aptitude | Microsoft Office, Computer Abbreviations, Computer Network, Keyboard Shortcuts, Input and Output Devices, Email, Components of Computer, Social Media advantages & disadvantages, Computer Storage Devices, MS Word basics, Internet, MS Excel basics, OSI Model, MS PowerPoint basics |
Admit Card, Exam Date, Result and Answer Key
- Admit Card
- September, 2026 — full details
- Exam Date
- October, 2026 — full details
- Result
- November, 2026 — full details
- Answer Key
- IBPS has not announced a date yet. This page updates the day the notice does.
Key Numbers
| What | As stated in the notification |
|---|---|
| Preliminary Exam total questions | 100 |
| Preliminary Exam total marks | 100 |
| Preliminary Exam duration | 60 minutes |
| Main Exam total questions | 160 |
| Main Exam total marks | 200 |
| Main Exam duration | 125 minutes |
| Negative marking | 0.25 marks per wrong answer |
| Application fee for General/Others | Rs. 850 |
| Application fee for SC/ST/PwBD/ESM/DESM | Rs. 175 |
| Minimum age | 20 years |
| Maximum age | 28 years |
| Compensatory time for scribe/PwBD candidates | 20 minutes per hour |
| Reserve list percentage | approximately 30 percent of vacancies under each category |
More jobs like this
Related recruitments
The exam pattern, selection process and syllabus above were not printed in this recruitment's own notice and are compiled from: IBPS Clerk syllabus, IBPS Clerk selection process, IBPS Clerk syllabus and exam pattern, IBPS Clerk (CSA) 16th Online Form 2026 (11,403 Posts). Every date, vacancy count and fee on this page comes from the official notification, never from these.
Frequently Asked Questions
What is IBPS CRP CSA-XVI 2026?
It is a recruitment notification by IBPS for Customer Service Associate (CSA) posts in Participating Public Sector Banks, released on 1 August 2026.
How many vacancies are there in IBPS CRP CSA-XVI 2026?
There are 11403 vacancies for the post of Customer Service Associate (CSA).
When can I apply for IBPS CRP CSA-XVI 2026?
Online registration starts on 1 August 2026.
What is the last date to apply online?
The last date for online registration is 28 August 2026, after an extension by corrigendum.
What is the last date to pay the application fee?
The last date for fee payment is 28 August 2026, after an extension by corrigendum.
What is the application fee for IBPS CRP CSA-XVI 2026?
The fee is Rs. 850 for most candidates and Rs. 175 for SC/ST/PwBD/ESM/DESM candidates, inclusive of GST.
What is the age limit for this recruitment?
You must be between 20 and 28 years old as on 1 August 2026.
Is there age relaxation for reserved categories?
Yes. SC/ST candidates get 5 years, OBC (Non-Creamy Layer) get 3 years, and Persons With Benchmark Disabilities get 10 years relaxation.
What qualification do I need to apply?
You need a degree (graduation) in any discipline from a university recognised by the Government of India, or an equivalent qualification.
What is the selection process for IBPS CRP CSA-XVI?
The process has four stages: Online Preliminary Exam, Online Main Exam, Local Language Proficiency Test (LLPT), and Provisional Allotment.
When is the Preliminary exam?
The Online Preliminary Examination is scheduled for October 2026.
Is there negative marking in the exam?
Yes. For each wrong answer, 0.25 marks are deducted. There is no penalty for a blank answer.
How we know this
Every date, vacancy count, fee and age limit above is transcribed from the recruiting body's own notification and checked back against that document before it is published. A figure FresherHub cannot find in the source is left off the page rather than estimated. How we verify every page.
- Tracked since 24 Aug 2026 — 8 changes recorded to this recruitment, the latest on 24 Aug 2026.
- 7 official links checked — 7 working.
- Last checked against the source on 02 Oct 2026 — the day this recruitment last moved, not the day this page was last rebuilt.
Found something wrong on this page? Tell us — corrections are made against the official document and the change is added to the update history above. For anything you are about to act on, always confirm on the department's own website first.