IBPS CSA 2027-28: Applications Open August 2026, Vacancy Not Given
Institute of Banking Personnel Selection
IBPS CSA 2027-28 is a recruitment notified by Institute of Banking Personnel Selection.
Key Details
- Application Dates: 01.8.2026 to 21.08.2026 Important Dates
- Exam Date: October, 2026 Important Dates
- Result Date: November, 2026 Important Dates
- Application Fee: ₹175 to ₹850 depending on category Application Fee
Eligibility Criteria
- Educational Qualification: A Degree (Graduation) in any discipline from a University recognised by the Government of India or any equivalent qualification recognised as such by the Central Government; proficiency in the specified or opted local language of the applied State/UT and computer literacy are mandatory. Eligibility
- Age Limit: 20 to 28 years as on 01 Aug 2026 Eligibility
- Age Relaxation: SC/ST +5 years, OBC (Non-Creamy Layer) +3 years, Persons with Benchmark Disabilities +10 years Eligibility
Selection, Pattern and Syllabus
- Selection Process: Online Preliminary Examination → Online Main Examination → Provisional Allotment → Local Language Proficiency Test (LLPT) Selection Process
- Exam Pattern: Preliminary Examination (Objective Test), Main Examination (Objective Test) — 7 sections in all Exam Pattern
- Negative Marking: For each question for which a wrong answer has been given, one fourth or 0.25 of the marks assigned to that question will be deducted as penalty; if a question is left blank, there will be no penalty. Exam Pattern
- Syllabus: 5 subjects — English Language, Reasoning Ability, Numerical Ability, General and Financial Awareness, Computer Aptitude Syllabus
About this recruitment
The Institute of Banking Personnel Selection, or IBPS, issued CRP CSA-XVI for Customer Service Associate recruitment for 2027-28.
The posts are in participating public sector banks. The notification does not give a total vacancy count.
Post and pay
| Post | Vacancies | Basic pay |
|---|---|---|
| Customer Service Associate (CSA) | Not given | ₹ 24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480 |
How to apply and what to do now
Online registration and fee payment are scheduled from 01.8.2026 to 21.08.2026.
Before applying, check your degree, age, local language, computer literacy, and fee category.
Use the official IBPS website when registration opens. The edit window will last for 2 days after registration closes.
The notification currently gives planned exam months, not exact exam dates.
In Detail
Vacancy Details
Post-wise vacancies for IBPS CSA 2027-28. The notification does not break the total down further.
Important Dates
| Event | Date |
|---|---|
| Online registration by candidates | 01.8.2026 to 21.08.2026 |
| Online application fee payment | 01.8.2026 to 21.08.2026 |
| Edit window | For 2 days after registration closes; IBPS will notify the dates |
| Pre-examination training | September, 2026 |
| Preliminary exam call letter | September, 2026 |
| Online Preliminary Examination | October, 2026 |
| Preliminary exam result | November, 2026 |
| Main exam call letter | November, 2026 |
| Online Main Examination | December, 2026 |
| Provisional allotment | March, 2027 |
Every date Institute of Banking Personnel Selection printed for IBPS CSA 2027-28, exactly as the notification states it. A date the notice gave as a range or a month is shown in its own words rather than pinned to a day it never named.
| Event | Date |
|---|---|
| Online Registration by Candidates | 01.8.2026 to 21.08.2026 |
| Payment of Application Fees/Intimation Charges (Online) | 01.8.2026 to 21.08.2026 |
| Edit Window for Candidates to Modify/Correct Application Form | For 2 days after closure of Registration (will be notified on Official IBPS website) |
| Conduct of Pre-Examination Training | September, 2026 |
| Download of call letters for Online examination – Preliminary | September, 2026 |
| Online Examination – Preliminary | October, 2026 |
| Result of Online examination – Preliminary | November, 2026 |
| Download of Call letter for Online examination – Main | November, 2026 |
| Online Examination – Main | December, 2026 |
| Provisional Allotment | March, 2027 |
Application Fee
The fee includes GST. You must pay it online during the registration period.
| Category | Fee |
|---|---|
| SC/ST/PwBD/ESM/DESM | ₹175 |
| All others | ₹850 |
Application fee for IBPS CSA 2027-28 by category, as printed in the official notification. Pay it before the last date — an application whose fee has not reached the board is not a submitted application.
| Category | Fee | Note |
|---|---|---|
| SC/ST/PwBD/ESM/DESM | ₹175 | inclusive of GST |
| All others | ₹850 | inclusive of GST |
Eligibility
Your age must be 20 to 28 years as on 2026-08-01.
Age relaxation
- SC/ST: 5 years
- OBC (Non-Creamy Layer): 3 years
- Persons with Benchmark Disabilities: 10 years
You need a degree in any discipline from a Government of India recognised university.
An equivalent qualification recognised by the Central Government is also accepted.
- You must know the specified or chosen local language of the applied State or Union Territory.
- You need computer literacy.
Age Limit
You must be between 20 and 28 years old as on 01 Aug 2026.
Age Relaxation
| Category | Relaxation | Upper limit |
|---|---|---|
| SC/ST | +5 years | 33 years |
| OBC (Non-Creamy Layer) | +3 years | 31 years |
| Persons with Benchmark Disabilities | +10 years | 38 years |
Educational Qualification
A Degree (Graduation) in any discipline from a University recognised by the Government of India or any equivalent qualification recognised as such by the Central Government; proficiency in the specified or opted local language of the applied State/UT and computer literacy are mandatory.
Exam Pattern
Preliminary Examination
| Subject | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
The Preliminary Examination has 100 questions, 100 marks, and lasts 60 minutes.
Main Examination
| Subject | Questions | Marks | Time |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 40 | 50 | 35 minutes |
The Main Examination has 160 questions, 200 marks, and lasts 125 minutes.
Preliminary Examination (Objective Test)
| Section | Questions | Marks | Duration |
|---|---|---|---|
| English Language | 30 | 30 | 20 minutes |
| Numerical Ability | 35 | 35 | 20 minutes |
| Reasoning Ability | 35 | 35 | 20 minutes |
| Total | 100 | 100 |
Main Examination (Objective Test)
| Section | Questions | Marks | Duration |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 minutes |
| General English | 40 | 40 | 35 minutes |
| Reasoning Ability | 40 | 60 | 35 minutes |
| Quantitative Aptitude | 40 | 50 | 35 minutes |
| Total | 160 | 200 |
Selection Process
The selection process has online exams, provisional allotment, and a Local Language Proficiency Test where applicable.
- Online Preliminary Examination
- Online Main Examination
- Provisional Allotment
- Local Language Proficiency Test (LLPT)
LLPT checks reading, writing, grammar, vocabulary, and basic conversation in the local language.
- Online Preliminary Examination
- Online Main Examination
- Provisional Allotment
- Local Language Proficiency Test (LLPT)
Syllabus
| Subject | Topics |
|---|---|
| English Language | Idioms and Phrases, Synonyms, Multiple Meaning, Antonyms, Error Spotting, Active & Passive Voice, Preposition Rules, Direct & Indirect Speech, Reading Comprehension, Spellings, Tenses Rules, Phrases, Cloze Test (Fill in the Blanks), Noun, Pronoun, Jumbled Paragraphs, Adjective, Adverb |
| Reasoning Ability | Logical Reasoning, Alphanumeric Series, Alphabetic Series, Tabulation, Order and Ranking, Time & Distance, Data Sufficiency, Clocks & Calendars, Coded Inequalities, Blood Relations, Direction Sense Test, Analogy, Seating Arrangements, Puzzles, Syllogism, Coding & Decoding |
| Numerical Ability | Data Interpretation, Mensuration - Cone, Sphere, Cylinder, Ratio and Proportion, Number Systems, Percentage, HCF & LCM, Sequences and Series, Surds and Indices, Permutation and Combination, Problem on Ages, Probability, Fractions, Profit and Loss, Geometry, Quadratic Equations, Trigonometry, Approximation and Simplification, Linear Equations, Mixtures and Alligations, Simple Interest & Compound Interest |
| General and Financial Awareness | Science – Inventions & Discoveries, Common Abbreviations (Computers, Organisations, Schemes, etc), Current Important Events, GDP & Economic Indices, Current Affairs – National & International, SEBI & its functions, Awards and Honours, Economic News, Basics of Computers & Internet, Banking News, Banking Instruments, Indian Constitution, History of banking in India, Books and Authors, Types of banks (Public, Private, RRBs, Payment Banks, Small Finance Banks), Important Days, NBFCs – meaning and types, History, Banking Products & Services: Types of accounts, Loans & advances, Priority Sector Lending (PSL), Retail banking, Wholesale banking, Digital banking, Geography, Payment Systems: NEFT, RTGS, IMPS, UPI, BHIM, AEPS, Digital wallets, Payment gateways, Countries and Currencies, Government Schemes Related to Banking: PMJDY, PMMY (Mudra), Stand-Up India, PM SVANidhi, PMJJBY, PMSBY, Atal Pension Yojana, Insurance & Pension: IRDAI roles, Types of insurance, LIC basics, NPS and PFRDA, Important Financial & Government Reports, Types of financial instruments: Shares, Bonds, Debentures, Mutual Funds, International Banking: Bretton Woods institutions – IMF, World Bank, SWIFT, LIBOR, Basel–I, II, III |
| Computer Aptitude | Microsoft Office, Computer Abbreviations, Computer Network, Keyboard Shortcuts, Input and Output Devices, Email, Components of Computer, Social Media advantages & disadvantages, Computer Storage Devices, MS Word basics, Internet, MS Excel basics, OSI Model, MS PowerPoint basics |
Admit Card, Exam Date, Result and Answer Key
- Admit Card
- September, 2026 — full details
- Exam Date
- October, 2026 — full details
- Result
- November, 2026 — full details
- Answer Key
- IBPS has not announced a date yet. This page updates the day the notice does.
Key Numbers
| What | As stated in the notification |
|---|---|
| Preliminary Examination total questions | 100 |
| Preliminary Examination total marks | 100 |
| Preliminary Examination duration | 60 minutes |
| Main Examination total questions | 160 |
| Main Examination total marks | 200 |
| Main Examination duration | 125 minutes |
| Negative marking | one fourth or 0.25 of the marks assigned to that question |
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The exam pattern, selection process and syllabus above were not printed in this recruitment's own notice and are compiled from: IBPS Clerk syllabus, IBPS Clerk selection process, IBPS Clerk syllabus and exam pattern, IBPS Clerk (CSA) 16th Online Form 2026 (11,403 Posts). Every date, vacancy count and fee on this page comes from the official notification, never from these.
Frequently Asked Questions
What is the IBPS CSA-XVI recruitment?
It is Customer Service Associate recruitment for 2027-28 in participating public sector banks.
How many vacancies are available?
The vacancy count is not given in the notification data.
When can you apply for IBPS CSA-XVI?
Online registration is scheduled from 01.8.2026 to 21.08.2026.
What is the application fee?
The fee is ₹175 for SC/ST/PwBD/ESM/DESM and ₹850 for all others.
What qualification is required?
You need a recognised degree in any discipline, computer literacy, and local language proficiency.
What is the age limit?
The age limit is 20 to 28 years as on 2026-08-01, with listed relaxations.
How we know this
Every date, vacancy count, fee and age limit above is transcribed from the recruiting body's own notification and checked back against that document before it is published. A figure FresherHub cannot find in the source is left off the page rather than estimated. How we verify every page.
- 5 official links checked — 5 working.
- Last checked against the source on 24 Aug 2026 — the day this recruitment last moved, not the day this page was last rebuilt.
Documents this page was read from
- Official notice — ibps.inOfficial recruitment portalRead 23 Aug 2026
Found something wrong on this page? Tell us — corrections are made against the official document and the change is added to the update history above. For anything you are about to act on, always confirm on the department's own website first.